Data controller
The controller of the personal data collected through the website is RENOVA-MOTOR, S.L.
Data we may process
In quote request forms or assistants, we may request and process, as applicable:
- Full name.
- Email.
- Phone number.
- Make and model.
- License plate or VIN.
- Year of manufacture.
- Reason/message, urgency and contact preference.
Purpose of processing
We will process your data to manage your quote request, respond to your inquiries, and contact you through the channels you indicate.
We may also use the information for reasonable commercial follow-up related to your request.
Legal basis
The legal basis may be your consent (e.g., when submitting a form) and/or our legitimate interest in handling requests and maintaining communications related to them.
Where applicable, you may withdraw your consent at any time without affecting the lawfulness of prior processing.
Recipients
We do not share your data with third parties, except where required by law or where necessary to provide the service (e.g., technology providers) under appropriate contracts and safeguards.
Retention periods
We will keep your data for as long as needed to manage your request and, where applicable, for the periods required by law. Afterwards, data will be deleted or anonymized.
User rights
See rights and how to exercise them
You can exercise your data protection rights as provided by the GDPR:
- Access: know which data we process.
- Rectification: correct inaccurate data.
- Erasure: request deletion where applicable.
- Objection and restriction: object to or restrict certain processing.
- Portability: receive your data in a structured format where applicable.
To exercise these rights, email comercial@renovamotor.es, describing your request and providing information to verify your identity.
Security measures
We apply reasonable technical and organizational measures to protect data against unauthorized access, loss or alteration.
Contact and complaints
If you have questions about this policy, contact us at comercial@renovamotor.es. You may also file a complaint with the Spanish Data Protection Authority (AEPD) if you consider it appropriate.
Note: this text is informative. We recommend professional legal review to adapt it to your real activity and processing.